Mediation in an intercultural context

In the time of globalisation and work-related and private mobility, our societies are becoming increasingly multicultural. In both private and professional life we come into contact with more and more people who may have a different cultural background and different ways of behaving and communicating than ourselves. This can be a very enriching experience but it can also easily lead to misunderstandings and tensions.
Cultural differences can create and/or affect conflicts, can increase the likelihood of misunderstandings and impede communication.

As an intercultural expert, I lay a lot of importance on a culture-sensitive handling of conflicts, which

  • takes into account the culturally defined differences in perception, thinking, values, behaviour and communication of the parties concerned
  • encourages the identification of intercultural misunderstandings
  • uses the range of perspectives to develop creative solutions


Please feel free to gather more information in a free preliminary talk.


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When our only tool is a hammer, isn't it amazing how many things start to look like nails?

Paul Watzlawik